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Capilano Audi has a simple, yet impressive, recipe for success. The luxury car dealership has been a pillar of the North Shore community for over four decades thanks to unmatched employee longevity, product knowledge and charitable involvement that together make customers feel appreciated and prioritized.“Capilano Audi is a family-owned business that is highly focused on employee retention and intimate car shopping experiences,” says General Manager Derek Lau, who explains that the dealership places a high emphasis on customer loyalty and repeat business, creating a sense of trust and confidence lacking elsewhere.The North Vancouver dealership sells new and used Audi models, including the Audi Q7, Audi A4 and Audi A3 Sportback e-tron—the first design equipped with Audi’s revolutionary e-tron electric plug-in technology. The most recent addition to the innovative dealership is a new service facility opening in April 2016 that will better accommodate a high traffic of customers and cars.Audi has long been established as an industry leader in vehicle design and the Capilano location is equally reputed as a local leader in providing an exceptional car shopping experience.